Privacy Policy
Effective Date: August 6, 2025
Company Name: The Green Company Limited (Laos)
Operated by: GreenGoods Co., Ltd. (Korea)
1. Information We Collect
We may collect the following personal information:
- Full name
- Phone number
- Delivery address
- Email address (if provided)
- Order history and purchase records
- Device/browser and IP information
- Messages or inquiries sent via the website or WhatsApp
2. How We Collect Information
We collect your personal data in the following ways:
- When you place an order on the website
- When you fill out contact or inquiry forms
- When you subscribe to services or newsletters
- When cookies are collected automatically by your browser
3. Purpose of Use
Your personal information is used for the following purposes:
- To process and deliver orders to your specified address
- To respond to customer inquiries and support requests
- To send service-related notices or promotional information (with your consent)
- To verify identity when login functionality is used (if applicable in future)
- To analyze usage data to improve our services and platform
4. Retention Period
- Personal data related to transactions will be retained for up to 1 year after service ends.
- Information may be stored longer as required by law (e.g. tax or delivery records).
- Emails or contact data will be retained unless deletion is requested by the user.
5. Sharing of Personal Information
We do not sell or rent your personal data. However, we may share data with:
- Delivery and logistics service providers for order fulfillment
- Third-party platforms such as WhatsApp or email delivery services
- Service partners strictly for necessary operational purposes
- Legal authorities, if legally required to comply with applicable laws
6. Delegation of Data Processing
We may outsource processing to trusted vendors for:
- Website hosting and cloud infrastructure
- Payment gateway services (when applicable)
- Communication platforms (e.g., WhatsApp messaging API)
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your information
- Withdraw consent for marketing communications
- Request a copy of your data in a readable format
- File a complaint if you believe your data rights were violated
8. Cookies and Tracking
Our website uses cookies to improve your experience. Cookies may:
- Save your preferences and session settings
- Enable login persistence if login is supported
- Collect analytics to understand site usage and improve performance
You can disable cookies via your browser settings at any time.
9. Data Security
We implement technical and administrative measures to safeguard your personal data against loss, theft, misuse, or unauthorized access. Despite our efforts, no system is completely secure.
10. Changes to This Policy
We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page with a revised “Effective Date.”
Contact Information
If you have any questions about this Privacy Policy or wish to make a request regarding your data, please contact us:
admin@sodjakfarm.com
admin@sodjakfarm.shop
The Green Company Limited, Vientiane, Laos
Operated by GreenGoods Co., Ltd., Korea